Reference

Your Rights and Our Legal Commitments

sabexch operates under a defined legal framework that governs your account, your data and your eligibility to access our platform — all subject to the laws applicable in…

Jurisdiction-Dependent AccessData Rights CoveredAccount Terms ApplyDispute Resolution IncludedPolicy Updates Notified

Explore Lobby Read FAQ

What Our Legal Terms Actually Cover

sabexch Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our legal terms govern the relationship between you and sabexch from the moment you access sabexch.net. Eligibility to use the platform depends entirely on whether access is permitted under the laws of your local region in India. These terms cover account creation, use of wallet functions,

1
deposits processed via UPI, Paytm or PhonePe, withdrawal requests, and the settlement of any disputes that arise. We do not accept registrations from regions where local law prohibits such activity, and it remains your responsibility to verify that participation is lawful where you are located. Amendments
2
to these terms will be communicated through the platform and by email if you have provided an address. Continued use of the platform after a notified change constitutes acceptance of the revised terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Reach Us on Any Legal or Policy Matter

If you have a question about your rights under our terms, need to raise a formal dispute, or want clarification on how a specific policy applies to your account, our support team…

Email Support Send your legal query or formal dispute notice to our dedicated policy inbox. We document every request and aim to acknowledge it within 24 hours of receipt on a working day.

Live Chat Our chat team is available around the clock for account-related legal questions such as term clarifications, account holds or data-access requests. Agents escalate complex cases to the policy team.

Formal Written Notice For disputes requiring a formal record, you may submit a written notice through the platform's secure messaging centre. All formal notices are timestamped and assigned a reference number for tracking.

ACCOUNT SECURITY POLICY

How sabexch Handles Your Data and Account

We take the handling of your personal data, account credentials and transaction records seriously. Each of the practices below is built into how we operate, not added as an afterthought.

Data Collection Scope

We collect only the data necessary to operate your account: identity verification details, transaction records via UPI, Paytm or PhonePe, and session logs. We do not sell your personal data to third-party marketing firms.

Cookie Policy

sabexch.net uses session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time without losing account access.

Account Security Measures

Your account is protected by password hashing and two-factor verification options. We log all login attempts and flag unusual activity automatically, notifying you by email so you can act quickly if something looks wrong.

Data Retention Period

Transaction and identity records are kept for the period required by applicable law, typically five years from the last account activity. After that period, records are deleted or anonymised in line with our internal data lifecycle policy.

Requesting Your Data

You have the right to request a copy of the personal data we hold on you. Submit your request through the secure messaging centre or by email; we aim to fulfil verified data-access requests within 30 days.

Updating or Deleting Records

If your personal details change or you believe we hold inaccurate data, contact our support team with the correction. Account closure requests are processed within 10 business days, subject to any outstanding balance settlement.

Common Questions About Our Terms and Your Rights

These answers address what you are most likely to ask about the legal framework that applies to your sabexch account. If your question is not here, reach us directly through live chat or our policy inbox.

These terms apply to anyone who accesses sabexch.net or opens an account. Access and eligibility depend on whether local law permits such activity in your region, and it is your responsibility to confirm this before proceeding.

We notify you of material changes via the platform and by email if you have registered one. Continuing to use the platform after the notified effective date means you accept the revised terms. You can close your account if you do not agree.

Submit a written notice through the secure messaging centre on sabexch.net. Include your account reference, the transaction ID and a clear description of the issue. We assign a reference number and respond within two business days.

Yes. Send a verified data-access request by email or through the secure messaging centre. We aim to fulfil requests within 30 days of identity verification. The data covers your account profile, transaction history and communication logs.

Records are kept for the period required by applicable law, generally five years from last account activity. After that, data is deleted or anonymised. You can ask for a specific retention schedule by contacting our policy team.

We collect identity verification details, payment records linked to UPI, Paytm or PhonePe transactions, session activity and communication history. This data is used solely to operate your account, process payments and meet legal obligations.

Request account closure through live chat or the secure messaging centre. Closure is processed within 10 business days after any outstanding balance is settled. Your data is retained only as long as legally required, then deleted or anonymised.

Your Rights and Our Legal Commitments

Reach Us on Any Legal or Policy Matter

How sabexch Handles Your Data and Account

Data Collection Scope

Cookie Policy

Account Security Measures

Data Retention Period

Requesting Your Data

Updating or Deleting Records

Common Questions About Our Terms and Your Rights

01 Who do these legal terms apply to?

02 What happens if the terms change after I have an account?

03 How do I raise a formal dispute about my account or a transaction?

04 Can I request a copy of the data sabexch holds on me?

05 How long do you keep my transaction and identity records?

06 What personal data does sabexch collect and why?

07 How do I close my account and what happens to my data?

Related Pages